Shipping & Delivery Policy
Last Updated: 24/12/2025
At Enchantica , we ensure quick and reliable shipping across India. Below are the details of our shipping and delivery policies.
1. Order Processing
• Orders are processed within 7 working days.
• Orders placed on weekends or public holidays are processed the next business day.
2. Shipping Charges
• Free shipping on orders above ₹500.
• A standard delivery fee applies to smaller orders.
3. Delivery Time
• Standard Shipping: 6-7 days
• Express Shipping: 5 days (Available in select locations)
• Remote Areas: Delivery may take longer.
4. Tracking Orders
• Once dispatched, you will receive a tracking link via email/SMS.
5. Delivery Partner
We ship via [FedEx, Blue Dart, Delhivery,shiprocket etc.].
6. Delays & Issues
We are not responsible for delays due to:
• Natural disasters or extreme weather
• Unforeseen courier issues
• Incorrect address provided by the customer
7. International Shipping
Currently, we do/do not offer international shipping.
8. Return Shipping
If a return is initiated:
• Customer bears the shipping cost (if not a defective item).
• Refunds are processed after quality inspection.
9. Lost/Damaged Orders
• If your package is lost or damaged during transit, contact us within 3 days for assistance.
10. Contact for Shipping Queries
📧 Email: support@enchantica.com